Customer FAQs

Below are our most frequently asked questions.
Please use our contact form if you have any further enquiries.

Do I need therapy?
How do I know which therapist is right for me?
How long will I be in therapy?
What is your therapist verification process and what qualifications should I look for in my therapist?
How much should I pay for a session?
What if I don’t like my therapist?
Can I try several different therapists?
What should I do if I need immediate support?
What are the different types of therapy available?
How can the Location Search help me?
How can the Matching Service help me?
Is TherapyFinders website accessible for everyone?
Can I find therapists who provide disabled users with accessibility at face to face sessions on TherapyFinders website?
Can the matching service be used by someone under the age of 18 or on their behalf?
Can I fund my session through insurance or employer schemes?
What happens after I have completed the matching service and found the right therapist for me?